Shin Kong Mitsukoshi sustainability

Diversity, Inclusion, and Human Rights

SDGs:

GOOD HEALTH AND WELL-BEING

3
GENDER EQUALITY

5
DECENT WORK AND ECONOMIC GROWTH

8
RESPONSIBLE CONSUMPTION AND PRODUCTION

12
PARTNERSHIPS FOR THE GOALS

17

Diversity, Inclusion, and Human Rights in the Workplace

As of the end of 2024, SKM employed a total of 2,467 full-time employees across Taiwan (excludes part-time staff, counter staff, or contracted workers). The age group between 30 and 50 years old is the primary group in SKM, accounting for 53.22% of the total headcount. The gender distribution is 37.98% male and 62.02% female, which aligns with the nature of department stores in employing more women. Moving forward, SKM is committed to diverse and inclusive recruitment and employment, adhering to a merit-based approach to maximize value creation. SKM also employs a diverse range of groups, with no legal losses from employment discrimination lawsuits over the past three years.

In 2024, we employed individuals with disabilities, Indigenous peoples, and foreign employees, representing 0.77%, 0.77%, and 0.2% of the total workforce, respectively. Although the percentage of employees with disabilities is below 1% of the total workforce, SKM remains committed to welcoming individuals with disabilities; will continue to create job opportunities, matching them with positions where they can leverage their strengths; and will consistently review and improve practices to enhance workforce diversity and promote social equality.

Information for employees and other workers

SKM Workforce by Status, Contract, and Others

Taiwan	Gender	Status		Contract		Others
Taiwan	Gender	Full-time Employees	Part-time Employees	Temporary Employees	Permanent Employees	Employees under Zero-hour Contracts	Other Workers that are Not Employees
2024	Female	1530	539	540	1,529	-	-
	Male	937	193	197	933	-	-
	Total	2,467	732	737	2,462	0	18,924

Note:
1. Zero-contract Employees: Atypical employment or project-based employment where the employer does not guarantee minimum working hours. Between 2020-2024, SKM had no zero-contract employees.
2. Workers that are Not Employees: Figure derived by averaging figures from monthly occupational disaster reports in 2024. Mainly contractors/sequential contractors for cleaning, security, mechanics, etc.
3. Full-time Employees: According to Article 30 Paragraph 1 of the Labor Standards Act, full-time employees are those that work 40 hours every week and eight hours every day.
4. Part-time Employees: Part-time employees refer to workers whose working hours do not meet the conditions for full-time employment, typically less than 40 hours per week or 8 hours per day. Despite their reduced working hours, part-time employees are entitled to the same legal rights and benefits as full-time employees.
5. Temporary Employees: Temporary employees are those who sign fixed-term contracts with employers. The fixed terms could be either temporary, short-term, seasonal, or project-based. Once the contract expires, employees are required to leave the company or re-sign.
6. Permanent Employees: Permanent employees are regular full-time employees who have signed permanent contracts with employers and, unless terminated or resigned from the company, may continue to work indefinitely.

SKM Values Labor Rights

SKM values labor rights and works hard to create a fair and friendly workplace for employees.

Certified nursing room with a friendly nursing environment

SKM has thoughtfully established a friendly nursing environment to meet the nursing needs of employees and customers. We have installed a fridge, filtered water dispenser, sink, sofa area, diaper vending machine, and other facilities according to the space of every nursing room, providing a convenient and considerate nursing environment. Ten of the nursing rooms in the 15 stores in Taiwan have been certified. SKM will continue to make improvements and provide a more friendly nursing space for employees and customers.